Shipping policy
Shipping Policy
Special Note: If your address is not accepted at check-out, please contact me at chris@kansasuplander.com. Periodically, the system does not recognize some legitimate addresses, I can send you a clickable link to complete your order if this occurs.
Thank you for visiting and shopping at Kansas Uplander. Following are the terms and conditions that constitute our Shipping Policy.
Order Processing Time
- All orders are processed within 2 business days.
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Order Cancellations
- If you need to cancel your order, please contact us immediately.
- Order cancellations requested prior to shipment are processed at no cost to you.
- Once an item has shipped, the order cannot be canceled and must go through our standard return process.
Shipping Rates & Delivery Estimates
We ship to addresses within the United States and Canada. Shipping charges for your order will be calculated and displayed at checkout.
- Orders of $50.00 and over: FREE Standard Shipping.
- Orders under $50.00: Standard and expedited shipping rates are calculated at checkout based on weight and destination.
| Shipping Method | Estimated Delivery Time | Shipment Cost |
|---|---|---|
| Standard (US & Canada) | 3–7 business days | Free for orders $50+ / Calculated at checkout |
| Expedited (US & Canada) | 2–3 business days | Calculated at checkout |
Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
- For standard package-sized orders, you will receive a Shipment Confirmation email once your order has shipped containing your tracking number. The tracking number will be active within 24 hours.
- Please Note: Small, envelope-sized orders are sent through US 1st Class Mail. These envelope shipments do not include tracking numbers.
Customs, Duties, and Taxes (For Canadian Orders)
- Kansas Uplander is not responsible for any customs and taxes applied to your order.
- All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
- Kansas Uplander is not liable for any products damaged or lost during shipping.
- If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.